From email to callback in minutes
A simple 4-step process that transforms every incoming email into a lightning-fast customer response.
Customer Sends an Email
A potential customer finds your business and sends an inquiry via email. CustomerAlert monitors your inbox 24/7, detecting new messages instantly.
Instant SMS to Customer
Within seconds, our system sends a professional SMS to the customer confirming receipt: "We received your inquiry and will contact you shortly." Your brand, your sender name.
Team Gets Notified
Simultaneously, your designated team member receives an SMS alert with the customer's details and message summary. No email gets lost, even after hours.
Call Back in 5 Minutes
Your team calls the customer back within minutes, making a powerful first impression. Studies show this alone can triple your conversion rate.

Everything you need to never miss a lead
A complete communication toolkit that turns your email inbox into a powerful sales engine.
Email Autoresponder
Every incoming email is instantly recognized and processed. Your customer receives an automatic confirmation that their inquiry has been received and is being handled.
Email to SMS Bridge
Seamlessly convert email inquiries into SMS messages delivered directly to your team. Premium SMS with your custom sender name ensures professional communication.
Team Notifications
Designated team members receive instant SMS alerts with customer details. Rotate duty assignments and ensure no inquiry goes unanswered, even after hours.
5-Minute Callback
The system reminds your team to call back within 5 minutes. As Alex Hormozi says: "Call back in 5 minutes and your sales will triple."
Google Sheets Integration
All customer data is automatically logged to Google Sheets for easy analysis. Track response times, conversion rates, and team performance in real-time.
Professional First Impression
Customers who receive instant confirmation feel valued and trust your brand more. Build loyalty from the very first interaction and stand out from competitors.
Instant team alerts keep everyone in sync
Lightning-fast 5-minute callback guarantee
Seamless Google Sheets data integration
Simple, transparent pricing
Choose the plan that fits your business. Scale up anytime as you grow.
Basic
Perfect for small teams and startups
per month
Additional SMS: €0.21 per message
Enterprise
For teams needing unlimited scale
tailored pricing
Need a custom plan? Contact our sales team
Built by entrepreneurs, for entrepreneurs
CustomerAlert was created by ITBees, a software house in Wrocław, Poland. Our mission is to provide innovative technology solutions that help businesses grow, improve efficiency, and build lasting relationships with their customers.
Jakub Zohar Rutkowski
A seasoned entrepreneur and passionate app developer, Jakub is dedicated to creating digital products that drive business success. His mission is to help other companies organize their work, streamline processes, and boost efficiency.
"Every digital product we build should increase our clients' success."
Grzegorz Serwin
One of the best frontend developers around, Grzegorz has deep roots in the Kraków startup scene. He loves helping young businesses take their first steps to market and is passionate about supporting entrepreneurs.
"Great technology should feel effortless and beautiful."
Our Values
Family Atmosphere
We believe in mutual support and creating an environment where every team member feels valued and trusted.
Innovation First
We constantly improve our solutions to deliver the best tools and help our clients succeed in their markets.
Client-Focused
Our services are customized to your unique needs. We prioritize your interests and long-term success.
Long-Term Thinking
We build lasting partnerships based on honesty and integrity, not short-term gains. Your success is our success.
ITBees sp. z o.o.
A software house based in Wrocław, Poland, specializing in innovative technology solutions for businesses. We believe in long-term partnerships, honest communication, and delivering real value.
Location
Wrocław, Poland
Founded
2020
Focus
SaaS & Business Tools
Ready to transform your customer communication?
Contact our team to start your free trial or discuss a custom plan for your business.
kontakt@customeralert.net
Phone
+48 796 233 283
Location
Wrocław, Poland
Quick Response
We typically respond to inquiries within 24 hours. For urgent matters, please call us directly.